1️⃣ Create Your Shop

1. Go to Create your shop → Start.
2. Fill in your shop information: shop name, short description, logo.
3. Choose a suitable plan: free or paid, depending on your needs.
4. Click Publish My Shop to create your store.
5. Check that your shop is visible in Shop → Stores.

2️⃣ Customize Your Shop

1. Go to Create your shop → Customize.
2. Select a theme or template available.
3. Change the primary and secondary colors to match your brand.
4. Add a banner and slider if needed.
5. Check the display on both mobile and desktop.

3️⃣ Add Products and Services

1. Go to your shop dashboard → Add Product.
2. Select the product type: physical, digital, or freelance service.
3. Fill in the title, description, price, and upload images or files.
4. Set stock availability and shipping options (if physical product).
5. Publish the product to appear in your store and on the marketplace.

4️⃣ Set Up Payments and Wallet

1. Go to Wallet → Settings in your dashboard.
2. Connect your Mobile Money account or credit card.
3. Set up automatic or manual withdrawals.
4. Check that test payments work before selling.

5️⃣ Manage Orders and Deliveries

1. Go to Orders → All Orders.
2. View order details: product, customer, payment status.
3. Confirm shipment or service delivery.
4. Update the status to inform the customer.

6️⃣ Track Statistics and Sales

1. Go to Dashboard → Statistics.
2. Check total revenue and revenue per product.
3. Analyze the most popular products/services.
4. Use this data to adjust prices and promotions.

7️⃣ Verification and Badges

1. Go to Profile → Verification.
2. Upload your KYC documents (ID card, proof of address).
3. Wait for approval to get your verified seller badge.
4. Badges increase customer trust and sales.

Q: How do I change my logo?
A: Go to your dashboard, section Customize.

Q: How do I put a product on sale?
A: In the product settings, go to Promotions.

Q: How do I withdraw my money?
A: Through Wallet → Mobile Money Withdrawal.

Q: How do I get a verified badge?
A: Complete identity verification with KYC documents.

Q: How do I create a secure digital product?
A: Use the “Downloadable” option in WooCommerce.

Q: What if I encounter a technical issue?
A: Contact support from the assistance page.